According to the recent Microsoft survey on business trends, nearly 9 out of 10 workers say that AI tools help them focus on the work that really matters and this blog will show you how with the introduction of the worlds first AI copilot in both ERP and CRM.Ĭustomer relationship management (CRM) and enterprise resource planning (ERP) systems have long been mission-critical customer and business data sources however, they frequently require burdensome tasks like manual data entry, content generation and notetaking. In this blog, we are sharing the full Microsoft Launch Announcement where you will see how Dynamics 365 Copilot AI for CRM and ERP will be a game-changer for business users. With Dynamics 365 Copilot, organisations can provide their workers with AI tools built for Sales, Marketing, Service, Operations and Supply Chain Teams. The new AI updates to its Dynamics 365 suite includes a series of copilot functions to automate repetitive and tedious tasks and open up the workforce’s full creative potential.ĭynamics 365 Copilot makes use of recent developments in generative AI and where Dynamics 365 Copilot puts Customer relationship management (CRM) and enterprise resource planning (ERP) to work for business users to accelerate their pace of innovation and improve business outcomes across every line of business. Microsoft announces that it is expanding its suite of business applications to include new Dynamics 365 Copilot AI for CRM and ERP. Microsoft Dynamics 365 Copilot AI for CRM and ERP Bringing next generation AI to every line of business
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